Support

Questions, a broken analysis, billing trouble, or feedback — email brendanloalt@gmail.com and a human (the developer) will reply, usually within 1–2 days.

Common questions

An analysis failed. Failed analyses never use up your free analysis or a credit — that's a promise. Re-film with the in-app guide: side-on, 12–15 ft away, full body visible, good light.
A game scan stopped when I left the app. Scans keep running anywhere inside the app (check the Progress tab), but iOS pauses all apps that are fully in the background — return to the app and it picks up where it left off.
Manage or cancel a subscription. iPhone Settings → your name → Subscriptions → Pickleball AI, or in-app Settings → Manage subscription. Cancelling stops the next renewal; access continues through the paid period.
A purchase didn't unlock. It usually syncs within a minute. If not: in-app Settings → Restore purchases. Still stuck? Email us with the approximate purchase time — every purchase is recoverable.
Delete my account and data. In the app: Settings → Delete account & data. Permanently removes your account, analyses, and stored keyframes.